RETURN AND REFUND POLICY

1. Warranty policy

- Product warranty within 30 days from receipt of goods if there is a manufacturer error.

2.Warranty conditions

• We will carry out warranty for all manufacturer defects such as: fraying upon receipt, broken threads, seam defects,...
• Warranty goods must be intact and have a purchase bill proving that you purchased the product from atousclothing.com.
• For defects such as: wear and tear due to use, fading due to storage, deformation,... and other similar cases are not covered by the warranty.

3. Warranty claim instructions

You can call the company's customer service department to request a warranty:

For more details please contact us:

Hotline: 0773588000

4. Return policy

 - Scope of application: Exchange applies only once for 1 product within 7 days from the date of receipt.

* Conditions for product exchange

– Time to exchange goods: within 7 days from the date of request for exchange goods

– Require to keep the packaging, labels and product in original condition when returning.

– Number of returns for 1 product is 1 time

– Products that cannot be returned: the return period has expired and products that are not the fault of the carrier or the manufacturer

We are also very happy to listen to your comments and requests.

You can contact number: 0773588000 (office hours) to contribute your comments about our products and services.