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I. INFORMATION SECURITY POLICY:
1. Purpose of collecting personal information
The purpose of collecting customer information is related to issues such as:
- Customer support: purchase, payment, delivery.
- Provide product information, services and support as requested by customers.
- Send notifications about our latest programs and products.
- Resolve problems that arise during purchases.
2. Scope of information collection
We collect customers' personal information when placing an order on the website:
Full name:
Email address:
Phone number :
Address :
3. Information storage time
Member's personal data will be stored until there is a request for cancellation or the member logs in and cancels. In all other cases, member's personal information will be kept confidential on the atousclothing.com server.
4. The people or organizations that may have access to that information
– For shipping parties, information will be provided to serve the delivery of goods such as Name, address and phone number.
– For company employees, there will be specialized departments to serve customer care during product use.
– Programs that are affiliated, co-implemented, or outsourced for the purposes stated in Section 1 and always apply personal information security requirements.
– Legal Requirements: We may disclose personal information if required to do so by law and such disclosure is reasonably necessary to comply with legal processes.
– Business transfer (if any): in the event of a merger or consolidation of all or part with another company, the buyer will have access to the information we store and maintain, including personal information.
5. Address of the information collection and management unit
- Company name: KIINN & EMY COMPANY LIMITED – À TOUS CLOTHING
– Established and operating under Business Registration Certificate No.: 0108525059 issued by Hanoi Department of Planning and Investment on November 27, 2018.
– Head office: No. 58, Lane 11, Trinh Hoai Duc Street, Cat Linh Ward, Dong Da District, Hanoi City
6. Methods and tools for users to access and edit data:
If you have any requests regarding access and correction of personal information provided, you can:
- Call directly to phone number: 0773588000
- Email: atous.clothing@gmail.com
Mechanism for receiving and resolving consumer complaints related to personal information being used for purposes other than those notified:
At atousclothing.com, protecting your personal information is very important, you are assured that the information provided to us will be kept confidential. atousclothing.com is committed to not sharing, selling or renting your personal information to anyone else. atousclothing.com is committed to only using your information in the following cases:
– Improve the quality of customer service
– Resolve disputes and complaints
– When required by law enforcement.
atousclothing.com understands that your right to protect personal information is also our responsibility, so in any case of questions or comments related to atousclothing.com's privacy policy, and related to personal information being used for the wrong purpose or scope as announced, please contact hotline 0773588000 or email: atous.clothing@gmail.com to handle and work directly with customers.